Shipping Policy

At Helily, we are committed to delivering your orders quickly and securely while ensuring a smooth shopping experience.

Order Confirmation

• We only accept advance payment orders. Cash on Delivery (COD) is not available.

• Orders are processed once the advance payment has been successfully received.

• Our team may contact you via WhatsApp, SMS, or phone call to confirm your order details if required.

Delivery

• We offer nationwide delivery across Pakistan.

• Estimated delivery time is 3–5 working days.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Delivery timelines may be affected during peak seasons, public holidays, or due to unforeseen courier delays.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

Important Information

• Please ensure that your shipping address and contact information are accurate to avoid delivery delays.

• Once an order has been dispatched, it cannot be modified or cancelled.

Customer Support

If you have any questions regarding your order or shipment, our customer support team is always happy to assist you.

Thank you for choosing Helily. We appreciate your trust and look forward to delivering timeless fashion to your doorstep.